Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a payment, or contact support. This includes email addresses, usage data, and transaction history. We do not store sensitive payment information; all payments are processed by secure third-party providers.

2. How We Use Information

We use the information we collect to operate, maintain, and improve our services. This includes processing transactions, monitoring system performance, preventing fraud, and communicating with you about updates or support inquiries.

3. Data Sharing and Disclosure

We operate with a strict no-sharing policy. We do not sell, trade, or otherwise transfer your personal data to outside parties. Your usage of our services is completely anonymous. We do not share any data with third parties, as we design our systems to minimize data retention.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies to improve your experience, such as keeping you logged in and analyzing site traffic. You can control cookie preferences through your browser settings, but disabling cookies may limit your ability to use certain features of the Service.

6. API and Service Data

API requests may contain task configuration, target website information, proxy details, images submitted for OCR, and technical metadata needed to process a task. You should send only the data required for the requested service and avoid including sensitive personal information in task payloads. Operational records may be used to deliver results, investigate failures, prevent abuse, and measure service reliability.

Task data is handled as operational input for the requested API function. For example, a worker may need challenge parameters, request timing, task identifiers, and processing state to create a task and return its result. We recommend that customers crop OCR images, limit submitted metadata, and avoid sending unrelated personal or confidential material through task payloads.

7. Data Retention

We retain account, transaction, security, and service records only for as long as they are reasonably needed for the purpose for which they were collected. Retention periods may differ depending on operational requirements, fraud prevention, dispute handling, and applicable legal obligations. Data that is no longer required is deleted, anonymized, or isolated from routine use.

8. Your Choices

You can review and update available account information through your dashboard. You may also contact support to ask about access, correction, or deletion of account data. Some information may need to be retained where it is required for security, billing records, legal compliance, or the resolution of an active dispute.

9. Account Security

You are responsible for keeping your account credentials, API keys, and connected infrastructure secure. We may use technical logs, authentication records, and abuse-prevention signals to detect suspicious activity, protect service availability, investigate unauthorized access, and enforce account restrictions when necessary.

10. International Processing

Service infrastructure, support workflows, and payment processing may involve systems located outside your country or region. Where data is processed across borders, we use it for the purposes described in this policy and apply reasonable safeguards appropriate to the type of information and the operational need.

11. Policy Updates and Contact

We may update this policy when our services, data practices, or legal requirements change. The date at the top of this page identifies the latest revision. Questions about this policy or a privacy request can be sent through our Telegram support channel linked in the site footer.